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Strategic Human Resource Management Certificate Program
Strategic Human Resource Management Certificate Program

Human resource professionals confront a changing business world that demands new competencies and skills.  HR needs to add significant value to organizations and do so at a quickening pace.  No longer can HR rely solely on administrative or delivery roles.  Instead, the focus is shifting to strategic roles and contributions.

TEM’s certificate program in Strategic Human Resource Management (SHRM) offers HR professionals the opportunity to develop their skills in four key strategic areas.  To earn a certificate, participants must attend 10 days of participative training, plus pass comprehensive exams in each subject area.

The course outline below illustrates the content provided.

1.Strategic Role of HR                  2.5 Days

  • What is HR management?
  • Roles and responsibilities of HR professionals
  • Strategic versus administrative roles
  • Key HR Outcomes and Results
  • Internal consulting – building partnerships with line management
  • Organizational expectations of HR
    • Management’s expectations
    • Employees’ expectations
  • Strategic planning and HR workforce planning
  • Organizational theory, structure and design
  • Managing organizational change
  • Contributing to business decision making
  • Creating a customer-focused organization
  • Creating a high performance organization
  • Delivering measurable results
  • Key business and industry issues
  • Aligning HR and business strategy
  • Outsourcing HR services
  • International/global HR
  • Culture change and management

2.Staffing and Employment           2.5 Days

  • Workforce planning/forecasting
  • Job analysis and design
  • Methods of collecting job data
  • Writing job descriptions
  • Recruiting job candidates
  • The role of job applications
  • Selection process
  • Employment testing
  • Interviewing candidates
  • Successful interviewing techniques
  • Designing structured interviews
  • Job placement
  • Job promotion
  • Talent management
  • Workforce flexibility
    • Temporary/contract labor
    • Consultants
  • Employment technology
    • Resume databases
    • Selection testing

3.HR Performance Management         2.5 Days

  • Basics of performance management
  • What is high performance?
  • Establishing pay plans
  • Establishing pay rates
  • Pricing jobs & external equity
  • Establishing pay structures & internal equity
  • Pay for performance plans
  • Benefits
    • Paid time off
    • Insurance benefits
    • Retirement benefits
    • Employee services & fringe benefits
    • Cafeteria benefit plans
  • Performance appraisals
  • Appraisal methods
  • Appraisal forms and documentation
  • Appraisal meetings and discussions
  • Coaching for improved performance
  • Performance management technology
    • HR Information Systems
    • Benefits intranets/portals
    • Compensation salary information

4.Human Resource Development         2.5 Days

  • Training process
  • New hire orientation
  • On the job training
  • Classroom training
  • E-learning
  • Management development
  • Analyzing and evaluating training
  • Managing organizational development
  • Organizational change
  • Quality improvement
  • Team-based organizations
  • Flexible work structures
  • Career development
  • Succession planning
  • Managing promotions & transfers
  • HR Development technology
    • Needs assessment databases
    • Design and development software tools
    • Learning management systems
    • Learning content management systems

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